Help Center & FAQ

Shipping & Orders

1. How long does shipping take?

Standard shipping takes 3 to 7 business days. We also have express shipping which takes 2 days.

2. Can I change my shipping address?

You can change your address only if the order has not been shipped yet. Please email us quickly!

3. Do you ship to other countries?

Yes, we ship to most countries. It usually takes about 2 to 3 weeks for international orders.

Returns & Refunds

4. What is the return policy?

You have 30 days to return an item. The item must be in the same condition you received it.

5. What if my item arrives broken?

If your item is damaged, please send us a photo of the box and the item. We will send a new one for free.

6. How do I get my money back?

Once we get your return, we will send the money back to your original payment method in 5 days.

Payments & Security

7. What payment methods can I use?

We accept Visa, Mastercard, PayPal, and Apple Pay.

8. Is my credit card information safe?

Yes, our website uses a secure system to make sure your data is never shared with anyone.

9. Can I use two discount codes at once?

No, our system only allows one discount code per order.